Will my driver actually show up?
Yes. Live Oak is pre-booked airport transportation: you book ahead at liveoaktaxisav.com, you get a confirmation, and Chris — the owner — is your driver. No dispatch roulette, no wondering if a car is coming. That is the whole reason Live Oak exists.
What happens if my flight is delayed, or lands early?
Give us your flight number when you book and Chris watches it. Delayed, early, or right on time, he will be there when you land — you will not be standing at the curb hoping.
Is the price really fixed?
Yes. The price you see when you book is the price you pay — no meter, no surge, no surprises. Downtown Savannah is $30, Pooler is $18, Tybee Island is $60, Bluffton is $65, Hilton Head starts at $85, and Beaufort is $105.
Can I get a ride for a very early flight?
Yes — early departures are a specialty. Book the night before (or earlier) and Chris will be outside when you need him, whether that is 6 AM or earlier. Rideshare will not promise you that; we will.
Where do I meet my driver at Savannah airport?
Chris meets you at the commercial curb outside baggage claim — it is right across the sidewalk from the baggage-claim signs for the airline you flew in on. He watches your flight, so he will be there when you land, and he will have your number from the booking — watch for his text or call.
Will I hear from my driver before my pickup?
Yes. Your booking has your mobile number on it and you will have ours — (912) 373-2655. No unanswered dispatch line, no "we're on our way" that never comes.
How far in advance should I book?
As early as you can — pre-booking is what guarantees your ride, especially on festival weekends and holiday weeks. Same-day airport rides are sometimes possible if the calendar has room; call or text us and ask.
Do I have to pay online?
No. Pay by card when you book, or book now and pay your driver in the car — same fixed fare either way. Plenty of our riders choose pay-your-driver.
What if my flight is cancelled or my plans change?
If your plans change, cancel up to 24 hours before your scheduled pickup and any payment you have made will be refunded in full. Because a confirmed booking holds that place on the calendar, cancellations on the day of your ride are not refundable — by then there is not time to offer the spot to another rider. To cancel, just call or text (912) 373-2655.
Is the ride private?
Completely. It is a private car for you and your party — up to 4 passengers — with no shared shuttle stops along the way.
How many passengers and bags fit?
Up to 4 passengers in a standard car, with room for normal luggage. Got heavy bags or something oversized? Put it in the booking notes — Chris helps with luggage; it is part of the ride.
Do you offer child seats?
No — Live Oak does not provide child seats. Please bring your child seat with you; it fits in the car, and Chris will give you time to get it buckled in before you roll.
Do you go to Hilton Head, Tybee, or Pooler?
All three, and more: Pooler $18, Tybee Island $60, Skidaway Island $60, The Landings $65, Bluffton $65, Hilton Head from $85, Beaufort $105 — per vehicle, up to 4 passengers.
Can I book my return trip at the same time?
Yes, and most riders do. Book the round trip on the site and both legs are handled — one less thing to think about on your trip.
Who will my driver be?
Chris Lamb — owner, Savannah local, and a published author who knows this city cold. The same person who takes your booking drives you. Riders tell us that is why they feel safe on the 5 AM runs and the late-night arrivals.
My rideshare just cancelled on me. Can you help?
Call or text (912) 373-2655. If Chris is free, he will come get you — it has happened before, more than once. For the guaranteed version of that story, book ahead next time.
How long is the ride to downtown, and when should I leave for my flight?
The airport is about 10 miles from downtown Savannah — roughly 20 minutes in normal traffic. For a departing flight, plan to be at SAV about 2 hours before your flight if you are checking bags; Chris will help you pick a pickup time when you book if you are not sure.